Webinars and events will be organised by Niccy Fraser, PD manager in collaboration with NZAC members for you. 

Please check out past webinars listed below.

If you would like to offer to present a webinar on your specialist knowledge/s or request a particular webinar, please contact pdmanager@nzac.org.nz

Our members look forward to hearing from you.

Select a Webinar recording below to watch

Watch the Webinar HERE

4th February, 2022

Presented by Jennifer Linney, Diana MacDonald and Ruby Meres.

About this Webinar:

This webinar will explain the process of how to register with ACC to provide counselling for ACC clients. The amount of people registering claims for ACC funded counselling has continually been increasing and has out stripped supply. Hence this webinar is really important to support more NZAC counsellors into this specialist area. There will be plenty of time for questions.

You are also encouraged to send your questions in advance to pdmanager@nzac.org.nz.

Presenter biographies:

Diana Macdonald- Clinical Partner, Health Sector Partnerships

Diana oversees and holds ACC’s mental health professional and regulatory relationships.  Diana is an experienced Registered Nurse who has worked in many fields both nationally and internationally and has worked for ACC for 5 years within ACC’s Treatment Injury Team.


Jennifer Linney – Portfolio Manager, Mental Health

Jen manages the ACC mental health services which include the Integrated Services for Sensitive Claims.  She has worked for ACC in many roles, mostly associated with the frontline such as case manager, Branch Manager and before this role as Manager of the Sensitive Claims Unit. She also spent some time as the ACC advisor for the Minister for ACC.


Ruby Meres – Portfolio Advisor, Mental Health

Ruby has been with ACC for 8 years working in the SCU.  Prior to joining the Portfolio team as an advisor for Mental Health Services she worked for our Knowledge and Capability team as a practice mentor to our front line teams.


NZAC Second complimentary webinar 2022.

Monday 28 March 6.00 -7.30pm                 

or Friday 1 April 10.30am-12pm


Thinking about  becoming ACC registered but not sure?

Wondering: Can I do this work? What is it actually like to work within the ACC system? Is it too difficult and complex to navigate? Are the ACC reports and criteria for funding overwhelming? Have you read/heard negative media about working with ACC? What are the benefits of working within the ACC system?

During this webinar Lisa Holden will talk about her experience of working within the ACC system with survivors of sexual harm. She describes that she “loves ACC work” and wishes to support other NZAC counsellors into this area. This is not an ACC authorised webinar, but one counsellor’s take on the system’s pros and cons and how she has tried to navigate her way through its joys and challenges.  This webinar will be a conversation between Lisa and Niccy Fraser discussing the questions above and will include plenty of time for your questions. You are also encouraged to send your questions in advance to Niccy Fraser pdmanager@nzac.org.nz


Bio - Lisa Holden Lisa completed a Masters of Counselling in 1998. She worked in various community organisations for many years, then started working in private practice in 2014, registering as a sensitive claim’s provider. She has been completing supported assessments for sensitive claims since 2017. She completed her studies towards a Post Graduate Certificate in Counselling (Counselling Supervision) at Waikato University in 2021.

Pre register below:

Monday 28 March 6.00 -7.30pm                 


or Friday 1 April 10.30am-12pm



NZAC's Fourth complimentary webinar workshop 2022.

Thursday 7 April 4pm-6.30pm                                                   


What would you do if a client complained about you?

What would you do if, as a supervisor, your supervisee arrived at supervision with a letter of complaint from NZAC‘s Ethics Secretary?

This webinar workshop via Zoom, will be facilitated by members of the Auckland Regional Ethics Team. Sabrina Zoutenbier, Carol White, Mike Williams and Elahe Khaleghian.

The workshop will cover all the stages demonstrating the responsibilities of all parties - the client, the Ethics Secretary, the counsellor/supervisee, the supervisor and the Regional Ethics Team (RET) appointed to address the complaint.

This interactive webinar workshop will provide you with an opportunity to read a complaint and see a counsellor reply. The PD manager will send you an example of a client complaint and counsellor reply for discussion during the workshop. Please have a copy of the NZAC Code of Ethics with you, to identify relevant parts of the code under discussion.


 Sabrina Zoutenbier

I have been involved in  counselling for the past 20 years, in both private practice, as a supervisor  and in tertiary education. For the last 17 years I have been a lecturer on the Master of Counselling programme at the University of Auckland. I enjoy teaching ethics and working with NZAC as a member of the Regional ethics Team.


Carol White

I am a foundation member of our Association and became a Life Member in 2002. I have been a school guidance counsellor, tertiary counsellor and now I have a private practice, mostly supervision. I was President of NZAC for 2 terms. I am on the Auckland Branch Committee and the Ethics Committee. I find the Ethics Committee work challenging and rewarding.


Mike Williams

I work part time as a school guidance counsellor after being Head Of Department of an Auckland High School for 21 yrs. I was previously an inaugural member of the supervision committee and in addition to my role on the ethics committee, I currently supervise people from a wide range of occupations. 


Elahe Khaleghian

I have been a secondary school counsellor for over 35 years while maintaining a small private practice that includes supervision. I have served on the National Ethics Committee since early 90s and am one of the contributors to the existing code of ethics. I have also acted as the convenor for the regional processes in Auckland (RET) since its inception.

 Pre register below:



Click HERE to watch

Presented by Nickei Falconer and Des Casey.

Kaitiakitanga is the commitment to care for people, the land, water, sea an air. As counsellors we focus on this commitment with people each day of our working week. Today’s world challenges us to do likewise with nature, to connect with the natural world as we connect with our own species. And to do this not only after or as an aside to our work, but in our work.
The natural world and humanity’s relationship with it are in serious trouble. Two exponential curves are on the march. One is the expansion of awareness and concern surrounding threats to planetary life and its eco-systems, the other an ongoing attack on nature and its processes by the dominant species. Indications are that the second curve remains in ascendancy.

A turn-around is urgent. Central to the change will be the manner in which we all work, that sphere within which people gain their means of livelihood.

About this workshop

This workshop was originally scheduled for the Wellington NZAC Symposium of July 2.
This workshop addresses the relationship between our lives and work as counsellors and the

deteriorating state of the natural world and its processes.
Included in this workshop will be discussion regarding ways in which we can raise and address human behavioural issues that contribute to an environmental crisis.

About Nickei:

Kia ora/hello! I am a gardener, mother, counsellor, psychotherapist, and supervisor and have been practicing since 1992. I really enjoy working with people to help them make resourced changes in their life, so that they live more authentically and shine with sustainability!
I was trained in Gestalt psychotherapy and have subsequently added to my experience with additional training including narrative therapy, person-centered, sandtray, and small figures approaches to working, as well as supervision training.

I'm deeply interested and involved in issues of sustainability within the realms we inhabit. I see the resource-stripping of our planet mirrored in the resource-stripping of many people I work with. I've developed a model of sustainability to support our personal biodiversity called "The Sustainable Self" and written a book about this.

About Des:

Des has been a counsellor for 35 years. His practice includes family therapy, relationship counselling, supervision, tutoring and mediation. He has a life long interest in nature and environmental concerns which took him back to University to complete a post graduate in Environmental Management.

Pre reading for this webinar workshop:


A Deaf friendly service: Ways of working with Deaf and Hearing Impaired Clients

Presented by Celia King, 24th November, 2021

Deafness and hearing loss is a disability affecting approximately 5,000 people in Aotearoa New Zealand. The degree of deafness ranges from mild to profound and affects all ages.

Being Deaf and using NZSL (sign language) is a cultural identity of which Deaf people are proud. From personal experience and many years of working and living in the Deaf community, Celia will help you understand the difference between deafness as a disability and cultural aspects of being Deaf. She will explain the challenges the Deaf community face and give you strategies to work effectively with this client group and respond in culturally appropriate ways.

Click HERE for the webinar powerpoint

Click HERE to watch the webinar

An accessible service: Working with Disabled Clients

Presented by Celia King

 Disabled people make up about 25% of Aotearoa New Zealand population. Some are disabled from birth, others from accident, illness or aging. It is very likely that a counsellor will at some point in their career be called to work with a disabled client.

Celia will explain the barriers a disability may present, the disabling practices of professionals, an understanding of diagnosis and disability and effective ways of establishing respectful relationships.

Watch the Webinar HERE

Working with Disabled Clients Powerpoint Presentation

Click HERE to watch

Members of NZAC are invited to consider any aspect of counselling research and practice that could be useful to a wider audience for sharing in the journal or newsletter. All new members of NZAC will now have qualified with either a bachelor’s or master’s degree, indicating that they have an understanding of the relevance and processes involved in research.

This webinar invites members who are interested in looking at possibilities of taking their research and/or practice into a written form, and developing it ready for publication. The editors of New Zealand Journal of Counselling (NZJC) will respond to your questions and explain the process of submission and review, prior to publication.

Dr Peter Bray is a senior educator and professional lead (academic), in counselling education at Te Whare Tauira o Peterehema Bethlehem Tertiary Institute, Tauranga. Aotearoa New Zealand. Email: p.bray@bti.ac.nz

Dr Janet May is a professional teaching fellow in counsellor education at Tmaki Makaurau - University of Auckland, Auckland. Aotearoa New Zealand. Email: janet.may@auckland.ac.nz

Paul Flanagan is professional leader of counsellor education programmes at Te Whare Wnanga o Waikato– University of Waikato, Kirikiriroa. Hamilton, Aotearoa New Zealand. Email: paulf@waikato.ac.nz


These free webinars will introduce gender affirming practices in context to therapeutic conversations.  Outlining some composite case studies that are related to Tommys’ practice in the field. 

 This presentation is light, with a focus on creating a conversation space to share ideas, ask questions and increase awareness.  The webinar is not a 101 experience but it will illuminate some resources, ideas and practice approaches that hopefully could inspire your therapeutic work alongside the myriad of possible gender experiences people you come across in your field of practice can present with.  

These free webinars will introduce gender affirming practices in context to therapeutic conversations.  Outlining some composite case studies that are related to Tommys’ practice in the field. 

 This presentation is light, with a focus on creating a conversation space to share ideas, ask questions and increase awareness.  The webinar is not a 101 experience but it will illuminate some resources, ideas and practice approaches that hopefully could inspire your therapeutic work alongside the myriad of possible gender experiences people you come across in your field of practice can present with.  

This webinar presented by Irene Begg with support from her EMDR colleagues; Niki Scott-Savage and Glenda Wallace will provide an introduction to EMDR with an explanation of the EMDR modality, the therapy process and training pre requisites. Questions are answered at end of the presentation.

 Irene Begg is an NZAC  counsellor trained in EMDR. She has been an EMDR NZ Consultant for the past six years and is a current EMDR Board member. She has been a previous EMDR NZ Board Chairperson and been on the Board since its inception on 2014. Irene lives and works in the Whakatane area. She provides support to EMDR Practitioners in New Zealand and Australia. She is also a Facilitator at EMDR  Institute Trainings in New Zealand where she assists the EMDR Institute Trainer at these trainings.

The webinar is hosted by our membership team: Robyn McGill, Val Boag, Toia Chase and Sonya McKirdy.

This webinar is to support our provisional members  in their process of upgrading to full NZAC membership. This webinar covers the requirements for provisional members to upgrade their membership. The Puawānanga Kaitiakitanga process is explained. The webinar includes members’ questions and answers.